Cybersecurity and IT support for CPA firms in Spokane
Spokane has the largest concentration of accounting firms in the Inland Northwest, from downtown and the South Hill to the North Division corridor and Northpointe. Most are owner-run practices of two to twenty people, with client data that has to be protected and software that has to work in April.
Local, and focused on firms like yours
Help Desk NW started in North Spokane, with an office on North Division, and has supported financial firms in Spokane for years. Today we cover the city on-site from our Coeur d'Alene base and remotely every business day.
The Washington angle
Washington has no personal income tax, so most of the return work in a Washington firm is federal and multistate, with business clients filing B&O and excise returns with the Department of Revenue. Firms here often serve Idaho residents too, which means two state systems and two sets of client expectations.
| Distance from our base | about 40 minutes |
| Remote support | Every business day |
| On-site visits | Included in plans |
| Travel surcharge | None |
| Security monitoring | 24/7 |
IT services for Spokane accounting firms
Managed IT
One flat monthly fee for the computers, network, email and support your firm runs on.
Cybersecurity
Layered protection for client data, sized for a small firm and documented for your WISP.
Co-managed IT
Back up the partner or office manager who has been doing IT on the side.
Microsoft 365
Email, Teams, OneDrive and SharePoint set up securely and kept that way.
Running a CPA or tax practice? See IT support for CPA firms.
IT support in Spokane: common questions
Do you provide on-site IT support in Spokane?
Yes. Spokane is about 40 minutes from our Coeur d'Alene base. Most issues are solved remotely within the hour, and on-site visits are scheduled as needed and included in managed plans.
What does managed IT cost for an accounting firm in Spokane?
The same as everywhere we work. Our pricing page lists current per user rates, and there is no travel surcharge inside our service area.
Do you work with firms that are not accounting firms in Spokane?
Our focus is accounting, tax, bookkeeping and advisory practices. We support a small number of other professional offices that handle sensitive client data.
Start with a conversation, not a contract
A 20 minute call to hear how your firm runs today. If we are not the right fit, we will tell you, and point you to who is.